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BitsandbytesVoip service has been tested for the acceptable voice quality for our existing connection characteristic, where high latency and delay.

If you haven't an voip account with us, please request new voip account for free by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by sms, before start to use this service.

Your may download a software dialler from this page. This dialler will enable you to offer a PC to Phone calling service

Using the dialler for the first time, a wizard will start up and assist to setup, please select the audio devices to use with the software.


The main dialler window

After the authentication with our system is attempted, then main dialler window will be displayed (see above).  If the authentication has been successful, the available funds for the account should be displayed.

To test the dialler installation, you should call 123 by typing this number in the yellow area and pressing the Place the call button. They should hear the following announcement:

"This is the Internet Telephony calling service.  Please contact your service provider to activate your account".

If you plan to make calls through using a software dialler on your computer, we offer the following advice:

  • Use a headset.
  • USB headsets often offer higher quality than sound card headsets, but are a little more expensive.
  • Do not use desktop speakers for listening to the call.  Although the quality may sound fine to you, the people you call will hear a disturbing echo.

To making outgoing calls to landline or mobile to any destination, you may buy some credit at any amount as you need. The payment can go by cash at the Bitsandbytes Cybercafe, BCA electronic banking or using Paypal.

You can top up your account at any amount and it will deducted by the system as you use it. The account balance will be available through the account management website.

Making outgoing calls:
To Dial USA 001 XXXXXXXXXX
To Dial other countries 00 XX XXXXXXX
To Dial Netherland 00 31 XXXXXXX
To Dial Germany 00 49 XXXXXXX

to make voice quality test, please dial 123

The codecs we support are G.723.1 and G.729. You should configure your equipment to send DTMF digits using INFO method SIP messages

Audio quality on the Internet based is equal to the quality on standard fixed telephone lines.  You will enjoy the highest voice quality and the lowest delays if you use an IP phone such as the Cisco ATA 186 or the Elesign ESC1710.

You should be aware that VoIP is not a replacement for a regular landline.
Specifically:

  • There is no access to emergency services, directory enquiries or operator assistance
  • The service may not work if there is a power cut or failure of your internet connection
  • There is no ability to port telephone numbers
  • CLI is not supported
  • There are no special measures for end users with disabilities
  • Freephone calls are itemised
  • There are restrictions on certain number ranges and country codes